Installation Cannot Continue – One or more roles were found that contain SmartObject results

Starting from K2 Five 5.1 ability to use SmO methods to populate/determine Role membership was removed and installer will block your upgrade process displaying the following error message:

Installation Cannot Continue – One or more roles were found that contain SmartObject results

Error message lists all roles which contain SmartObjects which have to be removed before you can proceed with upgrade (no installer restart required after removal) – this is clear and easy thing to do, and it is documented in KB002145. But in my case my upgrade to 5.2 was complicated by some other fascinating errors and hiccups, I’ll just list them: 5.2 installer was failing to start with unhandled exception (for some reason it didn’t want to work from non system drive / drive which was different from K2 installation drive), it was saying that my installation user does not have required rights (until run using K2 service account), in addition to that all UIs were broken with Invalid Archive type error.

The fact that UIs were broken yet I wanted to move on with upgrade (remove roles) required me to remove SmO from role(s) through the database modification, luckily in this case role membership entries are stored in quite plain and easily readable table – Identity.RoleItem where you can clearly see SmartObject name in FQN column (clearly differs from your regular users and groups in FQN form) with Type 4. To remove SmO from role you just remove entire line from that table, the only thing I would to add: make it your habit to backup K2 DB before you touch it, even if you are super-sure that you know what are you doing 🙂

I hope this information may save some one some time if you run into similar scenario and that’s it for now.

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